Exchange Policy

Exchange Policy

At Niffar Fashion, we strive to provide the best quality products and service to our customers. However, due to the nature of our products and to maintain fairness and transparency, we only offer exchanges under the following conditions:

1. Damaged Product Received

• We accept exchanges only if the product is received in a damaged condition.
• A complete unboxing video is mandatory. The video must clearly show the package being opened and the damage on the item.

2. Wrong Product or Size Delivered

• If you have received the wrong product or the wrong size, we will arrange an exchange.
• Please notify us within 48 hours of delivery with your order details and clear photos of the product received.

Important Notes:

• Products must be unused, unwashed, and in original packaging for an exchange to be processed.
• No exchange will be accepted without proper proof as stated above.
• We currently do not offer returns or refunds under any circumstances.
• You must have the unboxing video, if you don't have it then we cannot help you.
• A flat Exchange Fee of ₹99 per product will be charged, which must be paid before the new product is dispatched.
• Note :  Customer have to send product to our address for exchange and replace we didn't provide any courier for pickup.

By placing an order on our website, you agree to our return and exchange policies as mentioned above. We reserve the right to update or change these policies at any time without prior notice.


For assistance, please contact us at
nifferfashion@gmail.com
+91 83202 35199
SHOP NO-1 AL HAMD APPARTMENT BACK SITE OF MORBI TANKARA MEMAN HALL,
SHAHPORE, SURAT